What is your turn around?
Our turnaround time is 5 to 10 business days from the date that your payment is received. However, with our customer’s needs in mind we try to accommodate every order. To discuss a rush order, give us a call to see how we can help meet your deadline at 877-691-7728.
What are the minimum orders? Do I have to get them all the same size and style?
Minimum order is 12 pieces for custom printing and 25 for contract printing. You can split this up between sizes, apparel colors, apparel types, as long as ink color(s)/print locations stay the same across all garments.
What type of shirts do you use?
We offer a variety of shirts to choose from in our shop to fit your style and needs. Where no brand is selected on your order the following will be selected: T-Shirts – Gildan 100% cotton shirt (6.1 oz) which is thick and for Hoodies – Hanes Fleece (10.1 oz) which is very thick and warm!
What (locations) can you print on my clothing?
We an print the following: left chest, center chest, either side of body, upper back, middle back, lower back, upper/lower offset back, and sleeves. When placing your order, please include your print area in the details!
Do you only print t-shirts?
T-shirts are our most requested garment however we offer sweatshirts, hoodies, caps and hats, sweatpants, bags, towels, women’s apparel, and so much more!
What kind of ink do you use?
We use the highest quality plastisol inks which are versatile and durable. Using plastisol inks allows us to print a quality t-shirt and ensures it will last for years to come for continued wear and wash! We also offer water-based inks and specialty inks upon request.
Do you offer water-based or specialty inks?
Yes, these are offered upon request. Please contact us to discuss your options for water-based ink printing.
Will the ink come off when I wash it?
Absolutely not! We use high quality inks mixed with our time-tested screen printing and drying processes to ensure your t-shirts will stand the test of time.
What design size will I need?
We recommend a maximum print area of 12″ wide x 15″ tall maximum. This is the standard size for a large image on a typical adult-sized t-shirt.
How can I add names and numbers for uniforms?
In our Design Studio, we offer jerseys and shirts for you to customize. Have a larger order? No problem! For pieces ranging from 5 and up, give us a call and we can provide an order form regularly used for schools or groups to start your order!
How do I take care of my shirts?
T-shirts are easy to care for— for each of our garments just read the tag to find out what water temperature and cycle strength to use. Wash lights with lights, darks with darks. Turn your custom tees inside out before washing to protect your design. Most tees are pre-shrunk (check your tag!) and can be thrown in the dryer, but some styles, such as American Apparel, should air dry instead.
I want to have my design printed on a few different color shirts, can you do that?
Absolutely! As long as the ink colors stay the same. For ink color changes, there is an additional fee. Please contact us.
Ink color looks slightly different than what it looked like on the computer screen proof. What happened?
We do not guarantee color matching. Closest color of ink is always used. If you have an exact color of ink you want us to use please let us know (brand/model/PMS Color (additional costs)).
How are shirts packaged?
We sort and fold by size and shirt color so you can find what you are looking for quickly.
Can you ship over seas?
We ship via UPS or USPS, whichever gives you the best value while your particular products are handled as safe as possible. Generally USPS is the best.