MINIMUMS: Our minimum is 12 pieces per style for Custom Printing and 25 pieces per style for Contract Printing. We also offer custom printing on lower quantities with other printing methods. For lower quantities, please call us.
PAYMENT: Payment in full is required to process order. If payment is not made, the order will be placed on HOLD until payment is received. We accept major credit cards visa, mastercard, discover and american express. We do NOT accept checks. If order is being shipped, shipping address must match the billing address of the card used to placed the order.
WORK ORDER FORM: A work order MUST be submitted for order consideration. Orders will NOT be taken without a work order form.
FILE REQUIREMENTS: We accept most major graphic files for both PC and MAC. Vector artwork is our preference (.ai or .eps) and converted to outline mode. We do accept other file formats such as PNG, JPG, PDF, PSD. If you are providing raster images (.pdf .jpg or .tif), please make sure that your images are 300dpi. If your file is more than one color, please keep colors on separate layers. Design your artwork at the actual print size. We will NOT proceed with the order if artwork is of poor quality. If artwork is not sized, we can size to fit on the smallest shirt to the largest shirt and make it work for all sizes. Based on case by case situation, a $60.00 an hour art fee for correcting files may be applied. Send us the best artwork that you have. Remember, our prints are only as good as the artwork provided!
QUOTATIONS & ESTIMATES: Estimates are not necessarily the final price. These estimates are based on the information you provide and the pricing is only valid for 14 days from submission. We reserve the right to change the prices without notice at any time during the process.
TURNAROUND PERIOD: At GeorgiaScreenPrints.com turnaround time refers to the number of the business days that we are processing the customer’s orders inside of our facility. Turnaround time does not mean or include shipping time, waiting for approval time, file correction time, or any other time period that customer’s job is being processed beyond services that we provide. Our turnaround is usually 5-10 business days. If we are extremely busy, our turn around can vary from 7-15 business days. Due dates are really important to us. If you have an specific date that you must have your production in your hands please let us know. We do offer a rush service (if available.) Please contact us if you need a rush order.
RUSH ORDERS: If you have a rush order, give us a call and a team member will be happy to assist you. An additional fee for rush orders applies and will be added to invoice total:
6 Business Days – 30% | 2 Business Days – 40% | 1 Business Day – 60%.
In order for your order to be considered as a rush we need the following:
1. Artwork must be ready and to the size you would like us to print it. Example: If you want your graphic to be 10” across the front, make sure the artwork is also 10 inches. Keep in mind that the graphic must be sized from the widest parts.)
2. Work Order Form must be filled out with all details of your order including pantone numbers, garment style and size breakdown.
3. (For Contract Printing) Goods must be in house,separated by graphic and ready to print.
*FOR CONTRACT PRINTING ONLY: If you are providing the garments for printing, then you must provide us with a detailed description of the garment, including style number(s), color(s), size(s), quantity and packing slip. Georgia Screen Prints requires at least one additional piece per style in each color if needed for testing ink such as (discharge), colors and or printing techniques etc. We are not responsible for the end result of screen printing on the following treatments: Garment dyeing, tie dyeing or special washes made on the garment. We cannot receive goods in individual poly bags or any type of packaging. It is your responsibility to have them shipped without, or you must come separate them from the poly bags at your own expense.
ORDER APPROVAL: To ensure all jobs are produced correctly, we ask that all files be reviewed before submitting them to our online ordering system. AT THIS TIME, WE DO NOT OFFER PRESS CHECKS. Art approvals will be sent via e-mail within 24-48 hours from time after order has been placed. A link will be sent to your e-mail with the digital mock-up. The digital mock-up must be approved by submitting your response to us within 24 hours, or comment with any changes. If you do not approve the mock up within 24 hours, your order will be placed on HOLD and delivery time will be delayed. After digital mock-up is approved, there will be no changes. Approval mockups are sent on a standard large unisex t-shirt. (Actual size/style of t-shirt will vary depending on your order.) *Note: Georgia Screen Prints is not responsible for any delays in production due to delayed approval of the digital mock- up. GeorgiaScreenPrints.com is not responsible for any missing fonts, images or misspelling, or any other damages to the file during transfer to our system. It is the customer’s responsibility to verify all contents of their order before approving the order. GeorgiaScreenPrints.com is not liable for any damages resulting from violation of copyright laws or illegal use of trade names or
logos. The vendor/customer guarantees the legal title of all matter submitted to GeorgiaScreenPrints.com.
OVER & UNDER RUN QUANTITY (PRINTING ONLY): Due to the nature of the printing business and the machine used, GeorgiaScreenPrints.com reserves the right to provide customers with 10% over or under the quantity of the actual order. If exact order quantities are requested there will be a 10% premium for the prices quoted.
COLOR PROOF & COLOR MATCHING: Pantone color match is available for plastisol, water base and discharge inks. For specific pantone colors in plastisol, water base or discharge color mixing colors will be charged at standard rate of $10.00 per color. Select a pantone from our free plastisol (only) color chart. Please note that Pantone color mixing is not 100% accurate.
EMAIL NOTIFICATIONS: Customer must use valid email address that allows our Order Department to contact the customer. If you do not receive our notification email due to an email setting, you must contact our office.
CHANGE ORDERS: Changes are limited to the following: Adding additional pieces to the order, changing graphic color. Additional fees and extra production time may be applied (subject to minimums). No changes are allowed once a payment is taken. Anything added to the order after the order has been placed will be considered a new order, additional fees may apply.
RE-ORDERING: On line order information is maintained for 90 days in our database. If customer is planning to re-order the same job, we must receive a re-order within 90 days of the original order date. Any repeat orders that exceeds 90 days may result in new art required.
SCREENS & FILMS: Screen costs and setup fees are not a per shirt cost, but they are a per order cost. Screens are not for sale. Screens are property of Georgia Screen Prints and Designs. Screen fees are for burning and maintenance only. Screens are kept for seven (7) business days of the initial order. After that, screens are reclaimed. If you wish to do a reprint after the seven (7) business days, you will have to pay screen and setup fees again. *Note: If you have the same design and would like printing in a different area of the garment, it can be considered an additional screen and set up.
ORDER CANCELLATION: All orders are final. If a cancellation is made after an order has been placed, you will be subject to a 20% restocking fee plus a partial payment covering any service already provided . Absolutely NO cancellations will be allowed if the order is already in process or any printing has been done. Note:*If your order is a Rush there are no changes allowed after your order has been placed.
SHIPPING & DELIVERY: Delivery time and charges are not included in our estimate/prices. GeorgiaScreenPrints.com is not responsible for 3rd party’s delay or damages to the product during shipping.
CUSTOMER SUPPLIED SHIPPING INFORMATION: GeorgiaScreenPrints.com is not responsible for wrong shipping addresses or
information that has been provided by the customers. It is customer’s responsibility to check the accuracy of shipping information. If a package is sent back to us due to incorrect shipping address, GeorgiaScreenPrints.com will ship the package again to the right address for additional shipping charges.
POSTAGE RATES: GeorgiaScreenPrints.com is not responsible for postal charges applied to sending proofs or other materials requested by customer. Customer is responsible for postal charges unless it is negotiated otherwise.
PRICES & POLICIES: Georgia Screen Prints has the right to change and alter pricing & policies without notice.
COPYRIGHT & TRADEMARK INFORMATION: All contents available on this website, including but not limited to site design, text, graphics, etc. is the property of GeorgiaScreenPrints.com and/or third parties and are protected by intellectual property rights. Customer must not use, copy, reproduce, republish, upload, post, transmit distribute or modify the contents in any way, including in advertising or publicity pertaining to distribution of materials on this site, without GeorgiaScreenPrints.com’s prior written consent.
LIMITED LIABILITY: GeorgiaScreenPrints.com, its employees, or agents are not liable for any particular, incidental, act of God, delays, consequential damages whatsoever resulting from loss of data or profit whether GeorgiaScreenPrints.com was notified of these losses in advance.
INDEMNITY: Customer agrees to defend, indemnify and hold harmless GeorgiaScreenPrints.com, its affiliates, employees, officers and, subsidiaries from all claims, damages, costs and expenses, including reasonable attorneys’ fees, arising from or related to customer’s use of the site. Customer also certifies that he/she owns rights to or has a license to use the image(s) being reproduced as part of customer’s order.
STATE/CITY GOVERNING LAWS: GeorgiaScreenPrints.com is located in the state of Georgia. Therefore, laws of the state of Georgia shall govern any disputes regarding any transactions with GeorgiaScreenPrints.com and is subject to settling in the courts of jurisdiction located in Georgia.
RIGHT TO SUBCONTRACT: GeorgiaScreenPrints.com reserves the right to subcontract the whole or part of orders received from its customers via online system or any other ordering methods.
DISCLAIMER OF WARRANTIES: All sales are final as-is. GeorgiaScreenPrints.com does not provide any warranty or services for the product(s) manufactured or sold by GeorgiaScreenPrints.com or affiliated companies.
CUSTOMIZED ORDERS RETURNS & REFUNDS: Please be noted that all orders are custom orders and there is no resell value for any return jobs therefore all sales are final. However, if there is any production related defects on the job you have received, we would be glad to assist you re-producing your job at no additional cost with the same shipping method. You must ship the entire quantity to us within three business days and contact our order department.
RIGHT TO REFUSE SERVICE: GeorgiaScreenPrints.com reserves the right to cancel or refuse service to any individual or companies with or without a cause at any point of time. GeorgiaScreenPrints.com reserves the right to charge the customer for any services performed on the job up to the point of cancellation. We reserve the right to refuse service without disclosing a reason. Prices are subject to change without further notice.
CHANGES TO THIS AGREEMENT: GEORGIASCREENPRINTS.COM RESERVES THE RIGHT TO CHANGE, MODIFY OR AMEND THESE TERMS AND CONDITIONS WITHOUT ANY NOTICE AT OUR SOLE DISCRETION BY POSTING THE UPDATED TERMS ON THE SITE.